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Privacy policy

Privacy Policy

Effective Date: 27-10-2024

Thank you for choosing orderMyfood! We value your trust and prioritize your privacy. This Privacy Policy explains how we collect, use, share, and protect information about our users. By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information
When you register or place an order, we may collect:

  • Contact Information: Name, phone number, email address, and delivery address.
  • Account Information: Username, password, and preferences.
  • Payment Information: Credit/debit card details or other payment methods (securely processed through third-party providers).

1.2 Usage and Device Information
We automatically collect certain information when you use the app, including:

  • Device Information: IP address, device type, operating system, unique device identifiers.
  • Location Information: To provide location-based services (like delivery), we may request access to your location. You may enable or disable this through device settings.
  • App Usage: Order history, browsing activity, and interaction with app features.

2. How We Use Your Information

We use your information to:

  • Process Orders: Deliver your orders efficiently and update you on their status.
  • Personalize Services: Customize your experience and show relevant content and offers.
  • Improve Our Services: Analyze usage patterns to improve app functionality, performance, and content.
  • Customer Support: Address any issues or inquiries you may have.
  • Marketing and Promotions: Send you updates on promotions, special offers, and new features. You can opt-out of marketing emails in-app or by contacting us.

3. Sharing Your Information

We only share your information as needed to fulfill our services, including:

  • With Delivery Partners: To fulfill orders and complete deliveries.
  • With Payment Providers: To securely process transactions.
  • For Legal Requirements: If required by law or to protect rights, safety, or property.

4. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request data deletion by contacting us at [Insert Contact Information].

5. Data Security

We implement industry-standard security measures to protect your information. While we strive to secure your data, no method of electronic storage or transmission over the internet is 100% secure. We encourage you to protect your account credentials and avoid sharing them.

6. Children's Privacy

orderMyfood is not intended for children under 13. We do not knowingly collect data from children under 13. If we discover we have inadvertently gathered such information, we will take steps to delete it.

7. Your Choices and Rights

  • Access or Update Information: You can access and update your account information within the app.
  • Location Preferences: You may disable location tracking through device settings.
  • Marketing Preferences: Opt-out options are available for promotional communications.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: burgerqueenofficial@gmail.com
Address: Gwalior