Terms and condition

Terms and Conditions

Last Updated: 27/10/2024

Welcome to orderMyfood! By accessing or using our app, you agree to these Terms and Conditions. Please read them carefully. If you do not agree, please do not use our services.

1. Introduction

These Terms and Conditions ("Terms") govern your use of the orderMyfood app and any associated services, including ordering, delivery, and payment processing. By using the app, you agree to abide by these Terms and comply with all applicable laws.

2. Eligibility

You must be at least 18 years old to use orderMyfood or have parental consent if you are younger. By registering, you confirm that the information provided is accurate and that you meet the eligibility requirements.

3. Account Registration and Security

Account Setup: To place orders, you need to create an account by providing accurate contact details and payment information.
Security: You are responsible for safeguarding your account credentials. Do not share your account information with others.
Account Termination: We may terminate your account if we suspect fraudulent activity, misuse, or violation of these Terms.

4. Ordering and Payment

Order Placement: You may browse menu options and place orders through the app. By placing an order, you agree to pay all associated fees, including taxes and delivery charges.
Payment: Payments are processed securely via third-party providers. You agree to provide valid payment information and authorize us to charge the specified amount.
Order Confirmation: Orders are only confirmed once you receive an order confirmation notification. orderMyfood reserves the right to cancel orders due to availability issues or other circumstances.

5. Delivery

Service Area: We deliver to specific areas listed in the app. Orders placed outside these areas may not be accepted.
Delivery Time: While we aim to deliver within the estimated time frame, delays may occur. We are not liable for delays due to unforeseen circumstances.
User Responsibility: You must be present to receive your order at the specified location. If unavailable, please inform us beforehand.

6. Refunds and Cancellations

Cancellation Policy: Orders can only be canceled before they are confirmed. Once confirmed, cancellations may not be accepted.
Refunds: Refunds will only be provided if there are issues such as order discrepancies, delays, or other service failures. Contact customer support for assistance with refunds.

7. User Conduct

By using orderMyfood, you agree to:

Provide Accurate Information: Ensure all information, including address and payment details, is correct.
Respect Service Providers: Treat delivery personnel and customer support staff respectfully.
Avoid Misuse: Do not engage in activities such as unauthorized access, tampering, or fraudulent transactions.

8. Intellectual Property

All content, design, and software within the orderMyfood app are the property of orderMyfood or its licensors and are protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use any part of the app for commercial purposes without permission.

9. Limitation of Liability

orderMyfood is not liable for:

Any indirect, incidental, or consequential damages arising from your use of the app.
Errors, delays, or disruptions in service due to technical issues, network failures, or other external factors.
Incomplete, incorrect, or undelivered orders due to inaccurate information provided by users.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be posted here, and your continued use of the app signifies acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in [Your Location].

12. Contact Us

If you have any questions or need further clarification regarding these Terms, please contact us at:

Email: burgerqueenofficial@gmail.com